Cabin Crew Management

Cabin Crew members’ main focus is not limited to hospitality or customer service only. Cabin Crew members also play an important role in managing safety, which can contribute to the prevention of accidents.

Hence, the ability to manage Cabin Crew efficiently is an important element of customer satisfaction as well as passenger safety.

We believe in “Employees come first” concept. When you take care of your employees, they will take care of your clients. Therefore, to ensure service excellency and passengers safety, Cabin Crew Management should be done in a well-organized and efficient manner.

Crew pairing is one of the primary processes in Flight Management & Crew scheduling, it is also the primary cost-determining phase in an airline. At ESFS, we have found the perfect balance to deliver the optimized and balanced schedule while considering crew legality & availability.

Just because the crew roster complies with the company’s legality policy, does not necessary mean it is efficient for the optimal performance of the Cabin Crew, thus, we analyze different factors, such as shifts, jet lags, day night patterns etc. to identify and avoid possible fatigue scenarios.

Also, an efficient scheduling is about planning for irregular operations and challenges in case of cancellations, unplanned issues, crew shortage, etc. in this case crew management will play a big role in making the most efficient decisions to close the gap. At ESFS, we can achieve the best Crew Stand by Planning to maintain optimal operational cost and increase crew satisfaction. 

To ensure Cabin Crew competency and proficiency, we track and schedule all the necessary cabin trainings, such as Cabin Familiarization, Hospitality Training, First Aid, Crew Resource Management (CRM), etc. as well as medical checks in a punctual manner.

Cockpit Crew Management

The aviation industry is faced with some of the largest crew managing problems. Therefore, the ability to manage Cockpit is a complex task.

Flight Crew Management is challenging and critical as it is not only the key to smooth and cost-efficient operations, it is also an important element of flight safety as well as crew satisfaction.

Flight Crew management consists of: Managing Flights & Crew scheduling.

A well-organized and efficient Managing Flights & Crew scheduling process involves:


Crew Pairing:

Crew pairing is one of the primary processes in aviation; it is also the primary cost-determining phase in airline crew scheduling. Optimizing crew pairings in an airline timetable helps minimize operational crew costs and maximize crew utilization.

As one of the biggest cost drivers of an airline, creating cost-efficient pairings and rosters can take time. At ESFS, we have found the perfect balance to deliver the optimized and balanced rosters while considering crew legality & availability.


Crew Fatigue Management:

Fatigue is becoming more of a hot topic in aviation. Just because a duty assignment is legal and within company policy, does not necessary mean it is efficient for the optimal performance of the Flight Crew. Therefore, at ESFS, we analyze different factors, such as shifts, jet lags, day night patterns etc. to identify and avoid possible fatigue scenarios.

Recovery:

Recovery is about planning for irregular operations and challenges in case of cancellations, unplanned issues, crew shortage, etc. in this case crew management will play a big role in making the most efficient decisions to close the gap. We can achieve the best Crew Stand by Planning to maintain optimal operational cost and increase crew satisfaction. 


Planning & Tracking Pilot Trainings & Medical Checks:

The recurrent assessment and Pilot & Cadets trainings, such as Type Rating Trainings, ab-initio trainings, line checks, Crew Resource Management (CRM), Emergency Trainings, as well as Medical checks are necessary to maintain Pilots’ skills and qualifications.

Some of the mentioned trainings need to be repeated periodically, therefore, at ESFS we track and schedule all the necessary trainings in timely manner to maintain proficiency in all aspects of flying.

A crew that is well-managed will perform better, which will bring a good reputation to the company, resulting a better quality of earnings.

Aircraft Leasing & Purchasing

  • Aircraft leasing & purchasing: Excellent Standards Flight Support provides short- & long-term aircraft leasing terms for any private, commercial, helicopter and cargo flights. Excellent Standards Flight Support works with our clients to find the ideal solutions.
    • AIRCRAFT WET LEASE (ACMI):

ESFS provides the best modern aircrafts available in the market, complete professional crew, experienced licensed maintenance and insurance (ACMI).

  • AIRCRAFT DRY LEASE

ESFS provides an aircraft that you operate under client AOC Air Operator’s Certificate & registration.

  • Aircraft Purchasing: ESFS takes a methodical approach to aircraft acquisitions, which is based on accurate forecasting of future demand and supply dynamics, as well as financial availability. Therefore, ESFS assist our clients with modern aircraft types depending on the client’s mission from private, commercial, helicopter and cargo aircrafts.

Aircraft Financing

Excellent Standards Flight Support professionals have provided advisory services on many of the industry’s largest finance and leasing transactions, with aircraft at every stage of the life cycle. We frequently begin with market analysis, using a range of proven, proprietary tools and framework experience in aviation finance covering the full range of aircraft finance structures. Aircraft Finance Structures include bank financing, finance leasing, operating leasing, and export credit. In today’s low-interest-rate market, aviation is viewed as a reliable source of long-term, fixed-rate income that investors value. We pride ourselves on building comprehensive nonetheless easy-to-understand, quick Standard-compliant financial method. Our projections cater for a spread of eventualities, from profit mapping and equity/enterprise valuations, to use in due diligence processes and also the renewal or benchmarking of existing models.

Engineering planning and consultancy

Excellent Standards Flight Support engineering team work parallel to client’s technical team to insure highest technical support including airworthiness & safety standard. Our engineering Consultants team provide objective oversight for several technical requirements from, Heavy Maintenance, Line Maintenance, Technical Audits, Technical Recoding & Auditing Technical Invoicing. In addition, our technical team assist in below services as well;

  • Technical History Report (CAMO Report)
  • Mid-lease inspections
  • Pre-delivery inspections
  • Monitor & analyses Technical Due List
  • Final assembly line inspections
  • Records digitalization
  • Records audits
  • Airworthiness audits
  • Operator risk assessments
  • Asset risk assessments and fly forward analysis
  • Technical aspects of insurance claims and litigation
  • Maintenance approvals, certification, process, best practice, and organizational structure
  • Operator risk assessments
  • Asset risk assessments and fly forward analysis
  • Technical aspects of insurance claims and litigation
  • Maintenance approvals, certification, process, best practice, and organizational structure
  • Asset recovery and repossessions
  • Contract and price negotiation support
  • Auditing technical Invoices

Air Control Towers & Navigation Systems

Excellent Standards Flight Support has been assisting with our customers to develop and deliver innovative solutions for traffic management Systems incorporating advanced technologies. As well, inflammatory disease has accumulated comprehensive power of the ATC/NAV systems development. This power adds worth, high system quality, safe and versatile system operation, to the client. In order to alter each civil aviation and defensive measure authorities maintain air safety and accommodate future traffic growth, inflammatory disease offers associate degree integrated traffic system for enroute and terminal traffic management. Excellent Standards Flight Support additionally offers varied systems for the airdrome.

Excellent Standards Flight Support assist clients in arranging their airspace and controlling all overflying flights , landing & aircraft movement on ground safely with best safety and quality requirements.

Installing following equipment’s as well:

 1)           Primary Radar

2)            Secondary Radar

3)            ADS-B/MLAT SYSTEMS

4)            AIR TRAFFIC CONTROL – TRANSPORTABLE

5)            Weather Radar

6)            HF-VHF

7) Instrument Landing System

8) Stand Management System

9) AFTN System Aeronautical Fixed Telecommunications Network

FBO & Ground Handling Management

Excellent Standards Flight Support we assist ground handling companies and their clients discover operational flaws and future organizational issues, which are necessary preconditions for adopting and maintaining stable and sustainable ground handling procedures.

We can assist in the establishment of international-standard ground handling operations in preparation for increased traffic flows and airline requirements, ranging from aircraft handling through passenger and luggage processing. In general, we work in stages: from designing an action plan to our expert team conducting comprehensive assessments of the local airport facilities by reviewing the appropriate procedures.

What we do !

Cost-cutting and ground-handling improvements

Ground handling companies who want to recruit airline customers from all around the world can benefit from new business development.

Staff/rostering, equipment, and inventory rationalization are all assets that can be maximized now and in the future.

Changes to organizational and operational processes are being implemented.

Creating employee incentive programs

Supply and demand matching, and planning efficiency

Safety management auditing and monitoring

Contracting and service level agreements, as well as supporting negotiations